Terms of service

General

• Cancellation: 30 days before contract end. Renewals are monthly unless stated otherwise.
• Payment: Net 30
• Support Hours: Accounted in 1/4h increments (140€/h)
• Prices: Excl. VAT
• Payment Methods: Bank transfer, PayPal, Coinbase Commerce
• Exclusive place of jurisdiction: District Court (Landgericht) in Frankfurt am Main, Germany

ZERO Datacenter Services

• Network availability: 99,9%
• Power and cooling availability: 99,98%
• Right to forward increases to power sourcing costs once per year reserved

Legend

• MRC: monthly recurring cost
• NRC: non-recurring cost
• Net 30: post-paid. Payment due 30 days after invoice date.