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Privacy

GENERAL

Zero Services GmbH, Schwabenweg 22, 65760 Eschborn, Germany
Phone: +49 (0)6122 9339553
Email: privacy@zeroservices.eu
Commercial Register: Frankfurt am Main, HRB 119167
Director: Karin Kildau
USt-ID: DE331713332

CONTACT FORMS

Data submitted in one of our contact forms is stored for answering your specific inquiry only. Furuther processing of this data does not occour.
Processing of your data submitted occours based on your consent (Art. 6 Abs. 1 lit. a GDPR). You can withdraw your consent anytime by an informal mail. All data processed until your withdrawal remains legit.
Data remains stored until you ask for deletion, withdraw your consent of us storing your data or we don't see a need to continue storing them. Legal requirements (e.g. legal retention periods) remain unaffected.

REGISTRATION DATA

In addition to the data mentioned above we inform you that we process the following data should you sign up for services with us:

  • Your personal data is processed for the purpose of billing for services you’ve ordered from us
  • Your personal data will be stored for the period you keep your account with us open
  • Your personal data will not be disclosed to any 3rd-party
  • You have the right to request rectification or erasure of your personal data or restriction of processing of your personal data or to object to such processing.
  • If you consider that our processing of your personal information infringes data protection laws you are entitled to complain to the Supervisory Authority competent for your habitual residence, your place of work or the place of the alleged infringement.

DOMAIN REGISTRATION

In case you register for a Domain with us, by default we hide your data from the registry for your privacy. Only if you ask us to we provide your personal data to the registry which will then be visible in public "whois"-services.

EMAIL ADDRESSES

In case you subscribed to our email newsletter we register your eMail address using a double opt-in method.
This data will be deleted, should you opt-out of your registration again.

COOKIES & WEB ANALYTICS / USAGE DATA

When you visit our site, we will store:

  • The website which you visited us from
  • The parts of our site you visit
  • The date and duration of your visit
  • Your IP address in an anonymized manner on receipt for use in website analytics
  • Information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more.

We process this usage data using our own on-premise analytics tool, Matomo Analytics, and we process the information for statistical purposes, to improve our site and to recognize and stop any misuse.

In addition to that we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site.
You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

You can opt out of being tracked by our Matomo Analytics instance below.

Please be aware that some browsers can delete the opt-out cookie if you have not visited our website in anywhere between 7 days (Safari), 45 days (Firefox) or 400 days (Chrome) as of the date of this policy. These timeframes may be subject to change. If you are not a regular visitor to our websites and wish to opt-out of analytics use, please check the setting when you visit, to make sure the opt-out is still recognised by your browser.

SERVER LOG FILES

The webservers hosting this website keep logfiles.These logfiles contain your IP address as well as your browser version. This is used to make it harder for abusers to access this site. It’s also used for debugging in case of failure. Nothing else is done with this data. Also, there is no external CSS, JS or anything else included in this website.

SOCIAL MEDIA

When you interact with us via social media, e.g. Meta (Facebook), GitHub, Instagram, LinkedIn or X (Twitter), or any other similar third party page, your personal data is processed by the social media platform providers under their privacy policies and processes. We process your personal data collected from social media, such as full name, business email address, job title, company, telephone number, any other personal data you provide us with to respond to your requests, develop a business relationship or send you direct marketing communications (subject to prior consent requirements where applicable). If we cannot use your personal data, we would not be able to respond to your requests, establish business relationships or send you marketing materials.

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